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Skyra CRM

The CRM you can actually reshape

Custom modules and fields, unlimited business workspaces, a backend database you can query and export, and WhatsApp plus email automation in the core. Configure it around your process in an afternoon — no developer, no professional services invoice.

Start 14-day free trial See pricing
Full Growth plan during the trial Migration help included
14Custom field types
UnlimitedBusiness workspaces
60+Automation triggers
OpenREST API and webhooks
Capabilities

Everything you were told needed a custom build

The features below ship as standard. Nothing here is a paid add-on that appears halfway through the implementation.

Customisable to your process

Rename modules, add fields, reorder layouts, build your own stages. Every business runs differently, so nothing in Skyra is hard-coded to one industry.

  • Drag-and-drop layout editor
  • Custom fields of 14 types
  • Custom modules and related lists
  • Per-role field visibility

Your backend database, your rules

A structured MySQL backend you can query, export and back up. Choose shared, dedicated or on-premise — your data never becomes a hostage.

  • Full schema visibility
  • Scheduled and on-demand exports
  • REST API and webhooks
  • Dedicated instance option

Multiple businesses, one login

Run each brand, branch or subsidiary as its own workspace with separate data, branding and teams — and roll everything up into one group dashboard.

  • Isolated data per workspace
  • Per-workspace branding and domains
  • Shared or separate user pools
  • Group-level consolidated reporting

WhatsApp built into the core

Official Business API, a managed template library and a shared inbox — so conversations live on the contact record instead of on a personal phone.

  • Template library with approval status
  • Segmented broadcasts
  • Shared inbox with assignment
  • Chatbot and auto-reply flows

Auto email and template library

Transactional and marketing email in one place, with a visual builder, behavioural triggers and deliverability configured properly from the start.

  • Drag-and-drop email builder
  • Trigger-based sequences
  • SPF, DKIM and DMARC setup
  • Open, click and reply tracking

Automation for everything else

If it follows a rule, Skyra can run it: assignment, follow-ups, escalations, approvals, reporting, renewals and reactivation.

  • Visual workflow canvas
  • Time, event and field triggers
  • Approval chains
  • Scheduled reports to inbox or WhatsApp

Security and compliance

Encryption in transit and at rest, granular permissions, audit trails, and a DPA — the controls a procurement team will actually ask about.

  • TLS 1.3 and AES-256 at rest
  • Role and record-level permissions
  • Immutable audit log
  • SSO, 2FA and IP allow-list

Reporting people actually read

Build any report without SQL, pin it to a dashboard, and have it delivered on a schedule to the people who need it.

  • Custom report builder
  • Role-specific dashboards
  • Forecasting and goal tracking
  • Scheduled delivery
Modules

Twelve modules, one record of truth

Enable what you need, hide what you do not, and rename anything that does not match your vocabulary.

Lead management

Capture, dedupe, score and route leads the moment they arrive.

Deal pipeline

Kanban and list views, weighted forecasting, rotting-deal alerts.

Accounts & contacts

Full relationship history across every touchpoint and channel.

Tasks & activities

Calls, meetings and follow-ups with reminders that escalate.

Quotes & invoices

Branded documents, e-sign, Razorpay links and payment tracking.

Products & pricing

Catalogues, price books, discounts and approval rules.

Service desk

Tickets, SLAs, knowledge base and CSAT in the same record.

Omnichannel inbox

WhatsApp, email, web chat and calls in one shared queue.

Subscriptions

Recurring billing, renewals, dunning and churn signals.

Team & territories

Hierarchies, territories, targets and round-robin assignment.

Analytics

Cohorts, attribution, funnel drop-off and revenue reporting.

Mobile apps

iOS and Android with offline capture and geo check-in.

Multi-business

One login. Every business you run.

Groups running several brands usually end up with several CRMs and no consolidated view. Skyra treats each business as a workspace: separate data and branding, shared administration, and one dashboard that adds it all up.

  • Data isolation per workspace — a user sees only what their role allows
  • Separate logos, email domains, WhatsApp numbers and invoice templates
  • Move a contact or deal between workspaces with a full audit trail
  • Group reporting across every business, filtered by entity or region
  • Per-workspace billing and cost allocation for internal chargebacks
Skyra Education ₹18.4L pipeline 4 users
Skyra Healthcare ₹7.9L pipeline 3 users
Skyra Retail ₹22.1L pipeline 9 users
Skyra Consulting ₹5.2L pipeline 2 users
Group total ₹53.6L
Schema
CREATE TABLE deals ( id BIGINT PRIMARY KEY, workspace_id INT NOT NULL, contact_id BIGINT, stage VARCHAR(64), value DECIMAL(14,2), currency CHAR(3) DEFAULT 'INR', owner_id INT, custom JSON, created_at DATETIME, INDEX (workspace_id, stage) );

Every module has a documented table. Custom fields live in a queryable JSON column, so your analyst can join Skyra data with anything else you run.

Backend database

An open backend, not a black box

You should be able to answer a question about your own business without raising a support ticket. Skyra publishes its schema, exposes a REST API, and lets you export anything, any time, at no charge.

  • MySQL 8 backend with documented tables and indexes
  • Read-only SQL access on the dedicated-database plan
  • Scheduled exports to CSV, Excel, S3 or Google Sheets
  • Webhooks on every create, update and stage change
  • Daily encrypted backups with 30-day point-in-time recovery
How we handle your data
Messaging

WhatsApp templates and auto-email in the core

Not an integration you configure later — messaging is a first-class part of the record.

WhatsApp Business API

Official API access, a managed template library with live approval status, broadcasts, and a shared inbox so no conversation is trapped on one person's phone.

  • We draft and submit your templates to Meta
  • Variables map to CRM fields automatically
  • Delivery, read and reply tracking on the timeline
  • Chatbot flows for out-of-hours enquiries
Browse the template library

Automated email

A visual builder, a library of proven sequences, behavioural triggers, and deliverability configured properly — SPF, DKIM and DMARC, plus domain warm-up.

  • Drag-and-drop builder with reusable brand blocks
  • Sequences pause the moment someone replies
  • A/B testing on subject line, send time and content
  • Transactional and marketing mail in one place
Browse email templates
CRM questions

Before you commit

Do I need a credit card to start the trial?
No. The 14-day trial needs only a work email and a phone number. Nothing is charged and nothing renews automatically — at the end of the trial you choose a plan or your workspace pauses.
Can Skyra handle more than one business?
Yes, and it is designed for it. Each business runs as its own workspace with separate data, branding and users, while group-level dashboards roll everything up. Growth includes three workspaces; Business and Enterprise are unlimited.
How customisable is the CRM really?
You can rename and reorder modules, add custom fields and objects, build your own pipelines and stages, set per-role field visibility, and design your own layouts — all from the admin panel, without writing code. Beyond that, the REST API and webhooks are open on Business and above.
Where does my data live, and can I get it out?
On a MySQL backend in your chosen region. You can export any module to CSV or Excel at any time, schedule automated exports, or query through the API. On the dedicated-database option you get an isolated instance with daily off-site backups.
How does WhatsApp messaging work?
Skyra connects to the official WhatsApp Business API. We help draft your templates and get them approved by Meta, then you send them as broadcasts or automations. Conversation charges are set by Meta and billed at cost; your plan includes a monthly template message allowance.
Can you migrate us from our current CRM?
Yes. We have migrated from Zoho, HubSpot, Salesforce, Excel and several in-house systems. Migration is included on Business and Enterprise, and available as a paid service on Growth.
What does implementation take?
A standard single-business setup is live in five to ten working days. Multi-business rollouts with custom modules and integrations typically run three to six weeks.
Do you support currencies and languages beyond India?
Yes. Skyra handles multi-currency pricing, per-user time zones and locale-aware formatting, and the interface supports right-to-left languages. We serve customers in India, the GCC, Southeast Asia and the UK.
What happens if I outgrow my plan mid-cycle?
Upgrade whenever you like — the change is prorated to the day and takes effect immediately. Downgrades take effect at the next renewal so you never lose access you have already paid for.
Is my data secure?
Traffic is encrypted with TLS 1.3 and data at rest with AES-256. Access is controlled by role and record-level permissions, protected by two-factor authentication, and recorded in an immutable audit log. SSO, IP allow-listing and a signed DPA are available on Business and Enterprise.

Try it with your own data

Import a sample of your contacts, build one pipeline, send one WhatsApp campaign. That is usually enough to know. 14 days, no card.

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